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Before submitting a support ticket, please check our System Status page, to see if we are already aware of your issue and dealing with it.

Linux Account Customers - 75% of answers to your questions can usually be found using the Knowledge Base, located in the Control Panel.

FTP - New Security Feature. If you can't access FTP, it's because of our new security feature. Please have a quick read of this Blog update to learn all about it - or watch the screencast.

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