HomeService Level Agreement
Our uptime guarantee
Thanks to our data centres multiple redundant connections to the internet, we are so confident that your service (website hosting or email) will experience the highest levels of up-time, that if you do experience downtime… we'll refund you accordingly: 1 day of downtime = 1 day service refund
If we fail to meet the up-time guarantee for your service, then you'll be eligible to claim a refund of one day's service fee for every day that your service is unavailable.
But don't hold your breath… our track record is formidable when it comes to uptime and we'll be doing everything we can to keep your service operating at its optimum level.
Load Balanced Websites
With VARiHOST, you also have the option to increase your websites efficiency of handling increased visitor activity by requesting a Load-balanced server for your site.
